Support for Based

Last Updated: April 2026

Contact Support

If you need help with the Based app, subscriptions, or any technical issue, you can contact us directly.

We usually respond within 24–48 hours.

How do I cancel my subscription?

Subscriptions are managed through your Apple App Store account.

1. Open Settings on your iPhone
2. Tap your Apple ID
3. Tap Subscriptions
4. Select Based
5. Tap Cancel Subscription

Your subscription will remain active until the end of the billing period.

I purchased Premium but it is not unlocked

Try the following:

1. Open the Based app
2. Go to Profile → Subscription
3. Tap Restore Purchase

If the issue continues, contact support and include your Apple purchase receipt.

How do quote levels work?

You can adjust the level using the upper bar to receive anything from light motivation to the most brutal quotes.

How do streaks work?

Your streak increases every day you open the app and interact with quotes.

Missing a day resets the streak unless streak protection is active.

Free users receive additional likes after reaching certain streak milestones.

How do I report a bug?

Please email wemakeitbased@gmail.com

Include:
Your device model
Your iOS version
Description of the issue
Screenshots if possible